FAQ

Welcome to our FAQ page! Here you'll find answers to common questions about LED headlights, installation, compatibility, and orders. If you need further assistance, feel free to contact our customer support team: contact@hawkglow.com.

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  • ORDER & RETURN
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Need Help?

If you need additional guidance, our customer support team is here to help. We're dedicated to ensuring you have the best lighting experience possible!

Feel free to reach out to us via email at: contact@hawkglow.com. We’re here to assist you!

GENERAL

Yes, LED headlights are legal in many places, including the U.S., as long as they meet regulatory standards. Hawkglow LED headlight bulbs are fully compliant and certified for road use in the U.S.

LED headlights typically last between 30,000 to 50,000 hours, much longer than traditional halogen bulbs. Hawkglow LED Headlight Bulbs have up to 50,000 hours long lifespan.

Yes, LED headlights offer several advantages over halogen headlights:
▪ Longer lifespan.
▪ Lower energy consumption.
▪ Brighter light output.
▪ Faster response time.

Yes, you can install LED bulbs into halogen headlight sockets, as long as they are compatible. We offer LED bulbs that fit various vehicle models and headlight sockets.

Hawkglow S550 Series and P2 Series are the brightest LED headlights available on our site, with 130w high power and 40000lm brightness.
Hawkglow S550 Series - Brightest LED Headlight
Hawkglow P2 Series - 9-32V LED Headlight

Not all LED headlights have both. Only dual-beam bulbs combine both high and low beam diodes in one bulb, such as the H4 Headlight bulbs and H13 Headlight bulbs models. Check the product specifications for your model.

Color temperature refers to the color of the light, measured in Kelvin (K):
▪ 3000K-4000K: Yellow light, ideal for foggy or rainy conditions.
▪ 5000K-6000K: Pure white light, closest to daylight for optimal visibility.
▪ 6500K and above: Bluish-white light for a stylish and modern look.

COMPATIBILITY & INSTALLATION

You can check your owner’s manual for bulb type and size, inspect the current bulb for its part number, or use Hawkglow Bulb Finder tool with your car’s make, model, and year. For a more detailed guide to find the correct bulb for your vehicle, you can check the What Headlights Fit My Car – Guide.

9005 LED bulbs are commonly used for high beams and daytime running lights (DRLs) in various vehicles. They fit models like Toyota Camry, Honda Accord, and Ford F-150 (varies by year). For detailed information, refer to the article: The Comprehensive Guide of What Cars Use 9005 Headlights.

H11 headlight bulbs are commonly used for low beams and fog lights in vehicles like Toyota Corolla, Nissan Altima, and Honda Civic (varies by year). For detailed information, refer to the article: The comprehensive guide of H11 Headlight Bulb Fits What Cars.

9006 headlight bulbs are often used for low beams and fog lights in models like Chevrolet Silverado, Honda CR-V, and Toyota Tacoma (varies by year). For detailed information, refer to the article: The comprehensive guide of 9006 Headlight Bulb Fits What Cars.

Hawkglow LED headlights feature a plug-and-play design, making installation simple for most vehicles. Some models may require a decoder to prevent flickering or error messages.

To install LED headlights:
Turn off your vehicle’s power.
Remove the old bulb.
Insert the LED bulb into the socket and secure it.
The installation process may vary depending on the vehicle model, so please refer to our installation guide.

TROUBLESHOOTING

LED headlights can flicker for several reasons, including:
▪ Unstable voltage.
▪ Decoding issue: The need for a CANbus decoder to resolve compatibility issues.
▪ Improper installation or bulb failure.

If your LED headlight stops working, it could be due to:
▪ A damaged bulb.
▪ Loose electrical connections.
▪ The need for a CANbus decoder.
If you're facing this issue, please reach out to us for assistance. We will help you resolve the problem!

A CANbus decoder helps resolve compatibility issues between your vehicle's electrical system and the LED headlights, preventing flickering and ensuring smooth operation.

If you experience headlights flickering, dashboard error warnings, or radio signal interference, you may need a decoder to resolve these issues and ensure proper function.

PRODUCT QUESTIONS

The 9005 headlight bulb is for high beams.

Yes, 9005 and HB3 bulbs are the same and can be used interchangeably. Both are typically used for high beams and daytime running lights (DRLs).

Yes, 9006 and HB4 are interchangeable and mainly used for low beams or fog lights.

No, 9005 bulbs are for high beams while 9006 bulbs are for low beams. They are not interchangeable. For more information, refer to our detailed guide.

H11, H8, and H9 bulbs share the same base design but differ in brightness and application:
▪ H11: Commonly used for low beams and fog lights.
▪ H8: Typically used in fog lights.
▪ H9: Provides brighter light, often used for high beams.

Yes, H11 and H8 are interchangeable. However, ensure the power rating matches your vehicle’s requirements.

No, H11 is for low beams and fog lights, while 9005 is for high beams and DRLs. And they are not interchangeable.

H4 headlight bulbs feature a dual-beam design, meaning one bulb handles both high and low beams.

ORDER & RETURN

After your order is shipped, a tracking number will appear. You can track your order on our tracking page.

Note: It may take 48 to 72 hours for tracking information to be updated. If tracking is not available after 3 days, feel free to contact us for more details.

If you have not received your order, please check your tracking information. If the issue persists, contact our customer service for assistance.

The estimated delivery time depends on your location and the shipping method selected. Use the tracking number to get real-time updates.

We accept returns within 30 days of purchase for items in new and unused condition. For more details, refer to our Returns and Refund Policy.

If you’ve ordered the wrong bulb size, please contact our customer support team at contact@hawkglow.com within 30 days of purchase. We will assist you with an exchange or return, as per our Returns and Refund Policy.

If for any reason you are unhappy with your order or should you wish to return or exchange the product then please contact us at contact@hawkglow.com at any time from Monday to Friday within 90 days after you received the item.We will assist you with an exchange or return, as per our Returns and Refund Policy.

SHIPPING

Shipping times vary based on your location and the selected shipping method. Orders typically arrive within 3-7 business days.

For detailed shipping information, visit our Shipping & Delivery page.

Once the order is placed, the shipping address cannot be changed. However, if it hasn’t shipped yet, we’ll do our best to assist. Please double-check your address before confirming the order.

Yes, we do offer shipping to both the United States and Canada (excluding overseas territories and islands). We provide free shipping on all orders and aim to deliver your products as quickly as possible.